Cancellation Policy

At Zingz, we strive to provide excellent customer service and a seamless shopping experience. If you wish to cancel your order, please review our cancellation policy below:

Cancellation Period: You may cancel your order within 24 hours of placing it for a full refund. After 24 hours, your order will be processed and cannot be canceled.

How to Cancel Your Order: To cancel your order, please contact our customer service team as soon as possible. You can reach us via hello@zingz.in.

Refund Process: If you cancel your order within the cancellation period, you will receive a full refund to the original payment method used for the purchase. Refunds will be processed within 5-7 business days.

Exceptions: Please note that certain items may not be eligible for cancellation, such as personalized or made-to-order products. Additionally, if your order has already been shipped, it cannot be canceled, but you may be able to return it for a refund or exchange as outlined in our Return & Refund Policy.

Contact Us: If you have any questions or concerns about our cancellation policy, please don't hesitate to contact our customer service team. We are here to assist you and ensure your satisfaction.